FAQ Answers Before You Open
Our FAQ is built around the questions that can delay your first account session: where phone verification appears, why a wallet status can remain pending, and how to return from the cashier to the lobby. We explain each step in plain terms, including the difference between a QRIS scan and a bank transfer reference. If you are checking eligibility in Indonesia, it
depends on local law. Read the relevant answer first, then open your account when the details match your access situation.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer